Shared services - How do I recover my login details?

Introduction

Forgetting a password can happen to the best of us. Depending on if you are using SSO or a username and password, there are certain steps you can do to gain access again. 

Single Sign-on (SSO)

If you are having issues with logging in through SSO login, there might be a couple of things that could be causing this issue:

• Something wrong with your user internally(internal systems managed by your company)
  • For this issue, please reach out to your primary contact at your company. They can check your user details in the internal system.

• Your user might have been deactivated in Papirfly
  • For this issue, contact Papirfly at support@papirfly.com for assistance

External user (username & password)