Shared Services - Self-served User management

Introduction

The View & Manage Users in Groups feature enhances the existing User Management experience in the Papirfly Platform by bringing full visibility and control of user-group relationships into one unified interface.

Previously, administrators had to manage group membership through individual user profiles or external tools, which made the process time-consuming and inefficient, especially at scale.

With this update, admins can now seamlessly view users, manage group assignments, and update user details directly within the platform. All changes are reflected instantly, ensuring consistency across the UI, backend, and identity systems.

How it works

Users interface

User management is available under System Settings tab in the application toolbar. Only users with corresponding permission can access the settings.

Filters & Search

Admins can easily locate users using advanced filtering and search:

• Filters include:
  • Status (Active / Inactive)
  • Units (organized by type such as Country or Region)
  • Groups (only active groups with users appear first)
• Logic:
  • OR logic within the same filter category
  • AND logic across different categories
• Search fields:
  • Username
  • Email
  • First name
  • Last name

Users list

The user overview provides a structured list with key details:

• Username
• Email
• Status
• User ID
• Number of assigned groups
• Number of assigned units

Admins can:

• Select users individually or in bulk
• Perform bulk actions:
  • Activate users
  • Inactivate users

User actions

• Create user
  Reuses the existing “New user” modal within User Management
• Edit user
  Available from the user detail view (only editable fields can be changed)
• Inactivate user
  Prevents login by switching status to inactive
• Assume user
  Allows impersonation (available only to users with SiteAdmin privilege)

User detail view

Each user profile includes:

• Personal details (name, email, additional fields)
• Status and registration info
• Group memberships
• Assigned business units

Admins can directly:

• Add the user to groups
• Remove the user from groups

Pending approvals

Admins can review and approve new user requests directly within the User Management interface. This functionality is integrated from the existing system into the new UI.

Groups interface

Groups list

Displays all groups with:

• Group name
• Number of assigned users

Search

Admins can search groups by name.

Group detail

Selecting a group shows all users assigned to it.
This view mirrors the Users list but is filtered to the selected group.

Group actions

Admins can manage memberships directly within the group:

• Add multiple users via a modal
• Remove users from the group

What this means for you

This feature significantly reduces administrative effort by:

• Centralizing user and group management
• Enabling faster bulk operations
• Providing real-time data consistency
• Improving visibility across the organization

Admins can now manage users and groups more efficiently, accurately, and with full control, all from one place.