Summarising feedback with AI
When several reviewers leave comments on your material, AI Feedback summary collects them in one place. It groups the feedback by the part of the material it relates to, creates a list of action points and shows where reviewers disagree.
The summary appears next to the comment thread. Your original comments stay where they are.
Create a summary
- Open the material from the project list.
- Go to the comment thread.
- Select Generate summary.
- Wait for the summary to load.
Work through the summary
- Read the grouped feedback. Each group explains what reviewers are asking for and which version it applies to.
- Select the link in a group to jump to the original pinned comment on the material.
- Use the Action points list as your to-do list for the revision.
- Check the Conflicting feedback section, if shown, before you start making changes.
Update the summary
- When new comments are added, select Refresh.
- The summary is created again from all comments that are active at that moment.
Which comments are included?
Only unresolved comments from the current approval stage. Resolved comments and comments from earlier stages are not included. The summary states this at the top.
What if comments are on different versions?
Feedback is grouped separately for each version, so you always know which version a comment refers to.
What does Conflicting feedback mean?
Two reviewers have given opposing instructions for the same part of the material. For example, one asks for a larger logo and another asks for a smaller one. The summary lists both comments in the Conflicting feedback section and doesn’t try to combine them. Clarify with the reviewers before you make the change.
Why does the summary say a comment is unclear?
The AI couldn’t interpret the comment with confidence. Instead of guessing, it points you to the pinned comment so you can read it yourself or ask the reviewer.
Can I reply to or resolve comments from the summary?
No. The summary is read-only. Reply, resolve comments and move the material to the next stage from the comment thread and stage actions, as usual. Select Refresh afterwards to update the summary.
Why can’t I see the feedback summary?
Check the following:
- You can see the material’s comment thread.
- You have the Reviewer or Initiator role on the material.
- AI Feedback summary is turned on for your company. If not, contact your admin.
How does an admin turn on AI Feedback summary?
- Open Plan Approvals settings.
- Turn on AI Feedback summary.
- If your company hasn’t signed off AI usage yet, read the agreement in the sign-off dialog and confirm.
- Save the settings.
The sign-off is needed only once per company and covers all Papirfly products. If your company already signed off in Place, you won’t be asked again. The person signing off needs the Manage AI agreement privilege. The sign-off can’t be reversed.
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